Privacy Policy

Your privacy is important to us. At Sorella’s Mopeds and Sidecars, we are committed to respecting your privacy and complying with all applicable laws and regulations regarding any personal information we collect about you, including through our website, mossasvespasandsidecars.com, and any other sites we own and operate.

Information We Collect

We may collect the following types of information:

A. Personal Information

  • Name

  • Email

  • Social media profiles

  • Date of birth

  • Phone/mobile number

  • Home/mailing address

  • Driver’s license or government-issued ID

  • Payment information (processed securely through third-party providers)

    B. Automatically Collected Information

    When you visit our website, our servers may automatically log the standard data provided by your web browser.
    Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.

  • IP address, browser type, operating system, and device information

  • Usage data such as pages visited, time spent, and interactions with our Site

  • Cookies and tracking technologies (see Section 6)

C. Rental-Specific Information

  • Rental history and reservation details

  • Location data (if using GPS-enabled tracking for rented vehicles)

We only collect and use your personal information when we have a legitimate reason for doing so. In which instance, we only collect personal information that is reasonably necessary to provide our services to you.

How We Use Your Information

We use your information for the following purposes:

  • To process and manage Vespa rental reservations

  • To verify your identity and eligibility for rentals

  • To process payments and prevent fraud

  • To improve our services, customer experience, and website functionality

  • To communicate with you regarding your booking, inquiries, promotions, or policy updates

  • To comply with legal obligations and enforce rental agreements

  • When you mention us on social media

  • Contact us via email, social media, or on any similar technologies

How We Share Your Information

We do not sell or rent your personal data. However, we may share information with:

  • Payment Processors: Secure third-party payment providers to process transactions

  • Insurance Providers: If required for rental protection and liability purposes

  • Law Enforcement: If legally required or to prevent fraud, theft, or violations of our policies

  • Service Providers: Web hosting, analytics, or customer support platforms (e.g., Squarespace, Google -Analytics)

Data Security

We take reasonable measures to protect your personal data from unauthorized access, loss, or misuse. However, no online transmission or storage system is 100% secure. By using our Site, you acknowledge that we are not liable for security breaches beyond our control.

How Long We Keep Your Personal Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. The length of time we keep your data depends on the nature of its use. Once your personal information is no longer required, we will securely delete it or anonymize it by removing any identifying details.

However, in certain circumstances, we may retain your information to comply with legal, accounting, or reporting obligations or for archiving purposes in the public interest, scientific or historical research, or statistical purposes.

Your Rights & Choices

A. Access & Correction

B. Cookies & Tracking

  • You can manage cookies via your browser settings. Disabling cookies may affect website functionality.

Cookies & Tracking Technologies

We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified.

We use cookies and similar technologies to improve your experience and analyze traffic. These may include:

  • Essential Cookies: Necessary for website functionality

  • Analytics Cookies: Help us understand site usage (e.g., Google Analytics)

  • Marketing Cookies: Used for advertising and promotions

By using our Site, you consent to our use of cookies. You may disable them in your browser settings.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing personal data.

GPS Tracking & Location Data (If Applicable)

If we provide GPS-enabled Vespas, we may collect real-time location data for:

  • Ensuring vehicle safety and preventing theft

  • Monitoring rental usage to enforce rental agreements

  • Assisting in roadside assistance if needed

By renting a Vespa, you consent to location tracking as outlined in our Rental Agreement.

Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal data from minors. If we discover that a minor has provided us with information, we will delete it.

International Transfers of Personal Information

Your personal information may be stored, processed, or transferred to locations outside of your country of residence, including to servers or service providers that operate in other jurisdictions. These countries may have different data protection laws that may not be as comprehensive as those in your home country.

When we transfer personal information internationally, we take appropriate steps to ensure it remains protected in accordance with this Privacy Policy and applicable data protection laws. This may include using contractual safeguards, relying on legally recognized frameworks, or ensuring that the receiving party adheres to similar privacy standards.

By using our services and providing your personal information, you consent to the transfer, storage, and processing of your data in accordance with this policy.

Limits of Our Policy

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.


Your Rights and Controlling Your Personal Information

You have the right to withhold personal information from us; however, please note that doing so may affect your experience on our website and our ability to provide certain services. We will not discriminate against you for exercising your rights regarding your personal information. By providing us with your personal data, you acknowledge that we may collect, store, use, and disclose it as outlined in this Privacy Policy.

You have the right to request details of the personal information we hold about you. If we receive personal data about you from a third party, we will handle it in accordance with this Privacy Policy. If you are a third party providing personal information on behalf of someone else, you represent and warrant that you have obtained their consent to do so.

If you have previously consented to receive direct marketing from us, you may opt out at any time. We provide options to unsubscribe from email communications and marketing materials. Please note that we may need to verify your identity before processing such requests.

If you believe that any information we hold about you is inaccurate, outdated, incomplete, irrelevant, or misleading, please contact us using the details provided in this Privacy Policy. We will take reasonable steps to correct any inaccuracies.

If you believe we have breached a data protection law, you may contact us with full details of the issue. We will promptly investigate and provide a written response outlining our findings and any corrective actions. You also have the right to escalate your complaint to a relevant regulatory authority or data protection body.

Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated "Effective Date." We encourage you to review it periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

📧 Email: info@sorellasmopedsandsidecars.com